Hotel Resource Technology Edition 2024-03-29
Hotel Resource Technology Edition | March, 29 2024
 
Hotel Technology Resource
March, 29 2024
 
 
 
Enhancing Customer Experience with AI
 
Enhancing Customer Experience with AI - By Isaac Gerstenzang
 
AI is ubiquitous these days, but a lot of the attention has been focused on content. I am interested in how different companies are using AI to enhance customer experience and use AI to boost their performance and quality. For example, Amazon is constantly improving their delivery routes by utilizing AI based traffic pattern analysis. How can we use AI to build an intelligent experience engine and ultimately enhance the guest experience? I brought these questions to the Marketing Advisory Board for discussion. Read More
 
Hotel Commerce Platform
ASURE Accommodation Group Teams Up with SiteMinder to Increase the Revenue, Profitability of Its Member Base
 
New Zealand's ASURE Accommodation Group has teamed up with SiteMinder, as the premium motel chain looks to boost the revenue-generating capabilities of its property network. Read more
 
Emergency Communications
Common Causes and Effects of Hotel Drownings - By Raphael Nuñez
 
Drowning is one of the most traumatic things that can happen in any scenario, but it is especially tragic when it happens at a hotel pool. For the most part, people stay at hotels for leisure and fun. Nobody has drowning in their plans, but unfortunately, they occur and must be acknowledged and addressed. Read more
 
P2P Solutions
FutureLog Achieves Milestone Year, Setting the Pace in Hospitality Procurement Technology Innovation in 2024 and Beyond
 
Key platform advancements included the launch of its Contract Management module, enhanced Recipe Management functionality and a Business Intelligence (BI) reporting suite. Additional developments included a streamlined goods-receiving process, free-text ordering, invoicing customisations, POS integrations, product certification handling and UX design overhauls. Read more
 
Artificial Intelligence
AI and What It Means for Business Travel Management - WIT
 
In recent years, the integration of artificial intelligence (AI) into various industries has spurred transformations in operational efficiency and user experiences. The impact of AI on business travel was a central focus during the Big Idea sessions at both the GBTA APAC and GBTA Europe conferences, shedding light on the implications, opportunities, and challenges for the travel industry. Read more
 
Artificial Intelligence
Apple Cautious AI Approach Hints Focus on User Privacy and Security
 
Apple Inc is strategically advancing its position in the artificial intelligence (AI) domain, signifying a pivotal shift in the company's approach to integrate AI into its core operations and product ecosystem. The recent innovations and acquisitions underscore the Cupertino-based tech giant's focus on bringing AI to its offerings while prioritizing user privacy and ethical AI, says GlobalData. Read more
 
Hotel Revenue Management
11 Must-have Features in a Business Intelligence Tool for Hotel Revenue Managers
 
Due to what seems like an exponential rise in data complexity, combined with a reduction in time and resource, many Revenue Managers feel trapped, unable to extract the actionable insights they need to drive business performance - and the net is tightening. Luckily, hotel Business Intelligence (BI) is to the rescue. Read more
 
Hotel Revenue Management
Hotel Revenue Management Glossary: An A to Z Guide of the Key Terms All Hoteliers Should Know
 
'Only 12.5% of the accommodation in this hotel is occupied, which makes one ruminate.' So wrote the humorist, Moose Allain, on X, formerly Twitter. A nice joke but for hoteliers Revenue Management is no laughing matter. Read more
 
Generative AI
Homes & Villas by Marriott Bonvoy Incorporate Generative AI in Search Tool
 
Travelers can use natural language to describe their vacation and Homes & Villas by Marriott Bonvoy will recommend matching destinations and home rentals. Read more
 
Contactless Check-In
The Beginner's Guide to Hotel Contactless Check-in - By Julia Pedrol
 
In today's digital age, where convenience and efficiency reign supreme, it's clear that the hospitality industry is evolving rapidly. One key innovation at the forefront of this evolution is contactless check-in. The technology that makes this possible isn't just a fleeting trend; it's quickly becoming standard practice, enhancing both operational efficiency and guest satisfaction. Let's take a closer look at how contactless check-in could benefit your hotel operations and provide a better experience for your guests. Read more
 

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In Brief...
 

MICROS Simphony
NetSuite Launches NetSuite Connector for Oracle MICROS Simphony

P2P Solutions
FutureLog Expands International Business Development Team to Meet Growing Global Demand for Hospitality's Most Trusted Procure-to-Pay Software

Cloud-based Hotel PMS
Suba Group of Hotels in India Selects Hotelogix Cloud to Centralize Operations

PMS For Independents
Galgorm is First in UK to Benefit from Maestro All-In-One PMS, Right Revenue Integration

Hotel Revenue Management
Rate Yield Updates Features: March 2024

 
 
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